Booking Policies
Terms and Conditions
Check-in and Check-out
Check-in: From 3.00 pm
Check-out: Before 12.00 pm
Payment conditions
Price excludes 10% Indonesian city tax. This will be added to the total amount of your booking.
Full Payment:
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We accept full payment through our booking engine. By choosing this option, you can make an express reservation, ensuring that your booking is confirmed immediately.
Partial Payment:
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To confirm your reservation, a 50% down payment is required within 5 days of booking.
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The remaining 50% must be paid at least 6 weeks prior to your arrival.
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Contact us if you wish to make a reservation using this payment option.
Children Policy
For safety reasons, children must be supervised at all times during their stay.
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Pet Policy
Pets are not allowed on the premises.
Cancellation Policy
Our standard cancellation policy applies to all reservations of 30 or fewer consecutive nights.
Full refund:
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To receive a full refund, guest must cancel within 48 hours of booking, and the cancellation must occur at least 30 days before check-in.
Partial refund:
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If cancelled between 7 and 29 days before check-in, you'll be charged 50% of your total booking.
No refund:
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If guest cancel less than 7 days before check-in or in the case of a no-show, no refund will be given.